Australian Capital Territory Consolidated Acts(1) This section applies if an official visitor—
(a) receives a complaint; and
(b) after considering the complaint, is satisfied that the complaint would be better dealt with by an investigative entity with power to investigate the complaint.
(2) The official visitor may refer the complaint to the investigative entity.
(3) If the official visitor refers the complaint to an investigative entity, the official visitor—
(a) must give the entity any information that the official visitor has in relation to the complaint; and
(b) must tell the complainant about the referral; and
(c) may close the complaint.