Commonwealth Consolidated Acts

AGED CARE ACT 1997 - SECT 95A.12

             (1)  The * Aged Care Commissioner must, as soon as practicable after the end of each financial year, prepare and give to the Minister, for presentation to the Parliament, a report on the Aged Care Commissioner's operations during that year.

Note:          See also section 34C of the Acts Interpretation Act 1901 , which contains extra rules about annual reports.

             (2)  The * Aged Care Commissioner must include in the report:

                     (a)  the number of decisions made under the Complaints Principles that the Aged Care Commissioner examined during the financial year; and

                     (b)  the number of complaints about the following matters ( examinable complaints ) that were made to the Aged Care Commissioner during the financial year:

                              (i)  the processes for handling matters under the Complaints Principles;

                             (ii)  the conduct of an * accreditation body relating to its responsibilities under the Accreditation Grant Principles;

                            (iii)  the conduct of a person carrying out an audit, or making a support contact, under those Principles; and

                     (c)  the number of examinable complaints that the Aged Care Commissioner started to examine during the financial year; and

                     (d)  the number of examinable complaints that the Aged Care Commissioner finished examining during the financial year; and

                     (e)  a summary of the nature of the examinations made by the Aged Care Commissioner during the financial year of examinable complaints; and

                      (f)  the number of examinations made by the Aged Care Commissioner on his or her own initiative during the financial year; and

                     (g)  a summary of the nature of examinations made by the Aged Care Commissioner on his or her own initiative during the financial year; and

                     (h)  the number of requests for advice the Minister made to the Aged Care Commissioner during the financial year; and

                      (i)  a summary of the nature of those requests; and

                      (j)  a summary of the nature of advice given by the Commissioner to the Minister during the financial year in response to requests by the Minister; and

                     (k)  any other information required by the Complaints Principles to be included in the report.