1

The administration of the nursing home

Includes :
maintenance of resident documentation

2

The maintenance of buildings and grounds

3

The provision of accommodation

4

The provision of goods to assist residents to move themselves

Includes :
crutches, quadruped walkers, walking frames, walking sticks, wheelchairs

Excludes :
motorised and special purpose wheelchairs and any equipment designed, or custom-made, for a particular resident

5

The provision of goods to assist persons to move residents

Includes :
mechanical devices for lifting residents, stretchers, trolleys

6

The provision of furnishings that the resident chooses not to provide

Includes :
bed-side lockers, chairs with arms, containers for personal laundry, dining, lounge and recreational furnishings, drawscreens (for ward residents), resident wardrobe space, over-bed tables, towel rails, other wardrobes

7

The provision of beds and bedding materials appropriate to each resident's condition

Includes :
absorbent or waterproof sheeting, bed linen and blankets, bed rails, hospital-type beds and mattresses, incontinence sheets, restrainers, ripple mattresses, sheepskins, tri-pillows, water and air mattresses

8

The provision of basic cleaning services, goods and facilities

Includes :
services, goods and facilities required to maintain cleanliness and tidiness of wards, individual rooms, other areas and the environment of the nursing home

9

The safe disposal of organic and inorganic waste material

10

The provision of general and personal laundry services

Includes :
laundering of clothing that can be machine washed at the nursing home or elsewhere

Excludes:
cleaning of clothing that requires dry cleaning or other special cleaning process

11

The provision of toiletry goods

Includes :
bath towels, denture cleaning preparations, face washers, sanitary pads, shampoo and conditioner, soap, talcum powder, tissues, toilet paper, toothpaste

12

The provision of goods to assist with the toileting, and incontinence management, of residents

Includes :
absorbent aids, catheter and urinary drainage appliances, commode chairs, disposable bedpan and urinal covers, disposable enemas, disposable pads, over-toilet chairs, shower chairs, urodomes

13

The provision of assistance in the activities of daily living of residents

Includes :
assistance to residents in:

(a)   bathing, showering, personal hygiene and grooming; and

(b) toileting and the management of incontinence, the use of aids and appliances designed to assist incontinence management; and

(c)   eating, use of eating utensils and eating aids, actual feeding; and

(d) dressing, undressing and the use of dressing aids; and

(e)   moving, walking, wheelchair use and the use of devices and appliances designed to aid mobility; and

the provision of eating and dressing aids

Excludes :

hairdressing

14

The provision of meals and non-alcoholic beverages

Includes :

(a)     the preparation and distribution of meals of adequate variety, quality and quantity for each resident, served each day at times generally acceptable to both residents and management, generally comprising 3 meals per day plus morning tea, afternoon tea and supper; and

(b)     the supply of special dietary requirements having regard to either medical need or religious observance; and

(c)     the provision of foodstuffs and non-alcoholic beverages including fruit juice and fruit of adequate variety, quality and quantity

15

The provision of basic medical, and pharmaceutical, supplies and equipment

Includes :
analgesia, anti-nausea agents, bandages, creams, dressings, laxatives and aperients, mouthwashes, ointments, saline, skin emolients, swabs, urinary alkalising agents

Excludes :

any goods prescribed by a health practitioner for a particular resident and used only by the resident

16

The provision of oxygen and oxygen equipment on a short-term, episodic or emergency basis

17

The performance of nursing procedures

18

The provision of emotional support to, and supervision of, residents

19

The administration of medication

Includes :
the ordering, reordering, control and dispensing of medications

20

The provision of recreational therapy

Includes :

(a)    recreational activities suited to residents; and

(b)    assistance to residents in their participation in those activities; and

(c)    the provision of communal recreational equipment

21

The provision of therapy services

Includes :

(a)    maintenance therapy delivered by health professionals, or delivered by nursing and personal care staff as directed by health professionals, designed to maintain residents' levels of independence in activities of daily living in accordance with individual care plans;

(b)    more intensive therapy delivered by health professionals, or delivered by nursing and personal care staff as directed by health professionals, on a temporary basis designed to allow residents to attain a level of independence at which maintenance therapy will meet their needs; and

(c)    assistance with sensory communication or with the fitting of, and arrangements to maintain, sensory communication aids

Excludes :

intensive, long-term rehabilitation services required following, for example, serious illness or injury, surgery or trauma

22

The provision of assistance in obtaining health practitioner services

Includes :
arrangements for aural, community health, dental, medical, psychiatric and other health practitioners to visit residents whether the arrangements are made with the relatives of the resident, or other persons representing the resident's interests, or are made direct with the practitioner