Queensland Consolidated Acts Queensland Consolidated Acts(1) This section applies if--
(a) as required by a statement of levy liability, an electricity customer pays an electricity retailer a levy amount (the paid amount) for an electricity sale arrangement; and
(b) some or all of the paid amount (the refund amount) relates to a period of 1 or more days when the electricity sale arrangement was an exempt arrangement.
(2) The electricity customer may claim the refund amount by giving the electricity retailer a claim in the approved form or by complying with the notification requirements under this part.
(3) If the electricity retailer is satisfied the electricity customer is entitled to the refund amount, the electricity retailer must--
(a) pay the refund amount to the electricity customer; or
(b) provide the electricity customer with a credit for the refund amount in the next statement of levy liability issued to the customer.
(4) However, the electricity retailer must apply all or part of the refund amount as payment for any levy amount the electricity customer is liable to pay for the electricity sale arrangement that has not been paid.
(5) A person is not entitled to a refund under this section if--
(a) more than 1 year has elapsed since the paid amount was paid; and
(b) in the year, the person has not claimed the refund in the way provided for in this section.