Queensland Consolidated Acts Queensland Consolidated Acts(1) To the greatest extent practicable, a community visitor must seek and take into account the views and wishes of a consumer before—
(a) asking a person in charge of, employed at, or providing services at, a visitable site a question relevant to a function of the community visitor in relation to the consumer; or
(b) inspecting, taking extracts from, or making copies of, a visitable site document relevant to a function of the community visitor in relation to the consumer.
(2) A consumer's views and wishes may be expressed orally, in writing or in another way, including, for example, by conduct.
(3) However, regardless of the consumer's views and wishes, the community visitor must act in a way consistent with the consumer's proper care and protection.