Queensland Consolidated Acts Queensland Consolidated Acts(1) A retailer must not provide customer retail services unless—
(a) the retailer—
(i) enters into an agreement with the State to provide, for at least 5 years, the community services agreed between the State and the retailer; and
(ii) complies with the agreement; or
(b) if no agreement is entered into with the State under paragraph (a)(i), the retailer—
(i) provides the community services decided by the Minister; and
(ii) complies with any conditions included in the Minister's decision about the provision of the services.
Example of a community service—
pensioner rebate scheme for customer retail services
Maximum penalty—400 penalty units.
(2) In making a decision under subsection (1)(b), the Minister must have regard to the retailer's reasonable administration costs and other risks in providing the community services.