Queensland Consolidated Acts Queensland Consolidated Acts(1) This section applies if the council receives a complaint about a nurse, midwife or another person authorised to practise nursing.
(2) If the complaint is a user complaint, the council must immediately refer the complaint to the commission unless--
(a) following consultation between the council and the commission, the council and the commission agree it is in the public interest for the council to retain the complaint for investigation or other action; or
(b) the council has suspended the nurse, midwife or other person under section 67; or
(c) the executive officer has suspended the nurse, midwife or other person under section 68.
(3) If the complaint is not a user complaint, the council may decide to investigate the nurse, midwife or other person.
(4) If the council is not required to immediately refer the complaint to the commission under subsection (2) or the complaint is not a user complaint, the council must, as soon as practicable after receipt of the complaint, give a copy of it to the commission.
(5) If the council agrees with the commission to keep a complaint and take stated action under subsection (2)(a), the council must take the stated action, as soon as practicable after reaching the agreement.
(6) In this section--
user complaint means a complaint by--
(a) a user of a service provided by a nurse, midwife or other person authorised to practise nursing; or
(b) a representative of a user mentioned in paragraph (a).