Queensland Consolidated Acts

[Index] [Table] [Search] [Search this Act] [Notes] [Noteup] [Previous] [Next] [Download] [Help]

VICTIMS OF CRIME ASSISTANCE ACT 2009 - SECT 19

19 Victim may make complaint

(1) This section applies if a victim believes a prescribed person has, in relation to the victim, engaged in conduct that is inconsistent with the principles.

(2) The victim may make a complaint about the conduct to--

(a) if the prescribed person is a government entity--the government entity; or
(b) if the prescribed person is an officer, member or employee of a government entity--either--
(i) the government entity; or
(ii) the victim services coordinator.

(3) If a complaint is made to the victim services coordinator under subsection (2)(b)(ii), the coordinator must--

(a) if, under the process for resolving the complaint adopted by the government entity concerned, the victim services coordinator is to facilitate the resolution of the complaint--inform the government entity about the complaint; or
(b) otherwise--refer the complaint to the government entity concerned.

(4) If there is an arrangement between the victim services coordinator and the government entity for referring complaints under subsection (3)(b), the victim services coordinator must comply with the arrangement when referring a complaint under the subsection.

Note--
See section 139 for other functions of the victim services coordinator.

(5) For this section, a government entity is concerned about a complaint if the complaint is about the conduct of an officer, member or employee of the entity.



[Index] [Table] [Search] [Search this Act] [Notes] [Noteup] [Previous] [Next] [Download] [Help]