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HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 4

4—Interpretation

        (1)         In this Act, unless the contrary intention appears—

"carer" means a person who is a carer for the purposes of the Carers Recognition Act 2005 ;

"Charter" means the Health and Community Services Rights Charter under Part 3;

"Commissioner" means the Health and Community Services Complaints Commissioner appointed under Part 2 (and includes a person acting in that office from time to time);

"community service" means—

            (a)         a service for the relief of poverty, social disadvantage, social distress or hardship; or

            (b)         a service for the provision of emergency relief or support; or

            (c)         a service for the care or protection of any child who has been abused or neglected, or allegedly abused or neglected, and includes any service that relates to the notification of any case of child abuse or neglect (or alleged child abuse or neglect), or the investigation of a case where a child may be in need of care or protection, or any subsequent action taken by a service provider arising from any such investigation; or

            (d)         a service for the social advancement of disadvantaged groups; or

            (e)         a service of a class included within the ambit of this definition by the regulations; or

            (f)         an administration service directly related to a service referred to in a preceding paragraph,

but does not include—

            (g)         a service that provides employment search or placement services, or that provides employment related training or retraining; or

            (h)         a service of a class excluded from the ambit of this definition by the regulations;

Examples—

The following are examples of community services:

        ·         a service that provides community support or care;

        ·         a service for the provision of emergency accommodation or relief (including by the provision of emergency financial support), or for the provision of accommodation or support to the socially disadvantaged;

        ·         a counselling, advice or community information or awareness service;

        ·         a community advocacy, self-help or mutual aid service.

"community service provider" means a person, government agency or body of persons (whether corporate or unincorporated) who or which—

            (a)         provides a community service; or

            (b)         holds himself, herself or itself out as being able to provide a community service;

"community service user" means a person who uses or receives, or who is seeking to use or receive, a community service;

"complainant" means a person who makes a complaint and includes a person on whose behalf a complaint is made;

"complaint" means a complaint under this Act;

"conciliator" means a conciliator appointed under this Act;

"confidential information" includes—

            (a)         information about the identity, occupation or whereabouts of a complainant, health or community service user or health or community service provider involved in a complaint, investigation or inquiry under this Act;

            (b)         information disclosed by a complainant, health or community service user or health or community service provider for the purposes of any complaint, investigation or inquiry under this Act;

            (c)         personal information about a complainant, health or community service user or health or community service provider under this Act;

            (d)         information the release of which would cause personal distress to a person;

            (e)         information provided on a confidential basis or otherwise affected by a requirement as to confidentiality;

"Council" means the Health and Community Services Advisory Council established under Part 8;

"Department" means the department of the Minister to whom the administration of this Act has been committed;

"government agency" means—

            (a)         a department or administrative unit of the Public Service; or

            (b)         any other agency or instrumentality of the Crown; or

            (c)         a local government council;

"health professional" means—

            (a)         a registered service provider; or

            (b)         an audiologist, audiometrist, optical dispenser, dietitian, prosthetist, psychotherapist, radiographer, therapeutic counsellor, social worker or provider of forensic or pathology services; or

            (c)         any other person who has an occupation that is based on providing health care or treatment to others; or

            (d)         a person who is training to become a person engaged in an occupation referred to in a preceding paragraph and who, as part of that training, is engaged in the provision of health care or treatment to others,

but does not include a person whose occupation is excluded from the ambit of this definition by the regulations;

"health service" means—

            (a)         a service designed to benefit or promote human health; or

            (b)         a service provided in association with the use of premises for the care, treatment or accommodation of persons who are aged or who have a physical disability or mental dysfunction; or

            (c)         a diagnostic or screening service; or

            (d)         an ambulance service; or

            (e)         a service to treat or prevent illness, injury, disease or disability; or

            (f)         a service provided by a health professional; or

            (g)         a service involving the provision of information relating to the promotion or provision of health care or health education; or

            (h)         a service of a class included within the ambit of this definition by the regulations; or

                  (i)         a social, welfare, recreational or leisure service if provided as part of a service referred to in a preceding paragraph; or

            (j)         an administration service directly related to a service referred to in a preceding paragraph,

but does not include—

            (k)         the process of writing, or the content of, a health status report;

            (l)         a service of a class excluded from the ambit of this definition by the regulations;

Examples—

The following are examples of health services:

        ·         a service provided at a hospital, health institution or aged care facility;

        ·         a medical, dental, pharmaceutical, mental health, community health or environmental health service;

        ·         a laboratory service;

        ·         a laundry, dry cleaning, catering or other support service provided in a hospital, health institution or aged care facility.

"health service provider" means a person, government agency or body of persons (whether corporate or unincorporated) who or which—

            (a)         provides a health service; or

            (b)         holds himself, herself or itself out as being able to provide a health service;

"health service user" means a person who uses or receives, or who is seeking to use or receive, a health service;

"health status report" means a report prepared by a person, agency or body on the physical, mental or emotional health of a person where the purpose for preparing the report is not for the purpose of providing a health service within the meaning of paragraphs (a) to (j) (inclusive) of the definition of "health service";

"local government council" means—

            (a)         a council under the Local Government Act 1999 ; or

            (b)         a body established by a council under the Local Government Act 1999 ; or

            (c)         a body that is pursuant to an Act vested with the powers and functions of a council under the Local Government Act 1999 ;

"nationally registered health practitioner" means a registered health practitioner under the Health Practitioner Regulation National Law and includes a person who was, but is no longer, registered in a health profession under that law (or a previous corresponding Act of the State);

"power of attorney" includes a medical power of attorney;

"professional mentor" means a professional mentor appointed under Part 2;

"register" means register, license, approve, admit, certify (including by way of practising certificate) or authorise in any other manner pursuant to an Act (including pursuant to the Health Practitioner Regulation National Law (South Australia) ) a person to provide a health or community service or to practise as a health or community service provider;

"registered service provider" means a health or community service provider registered by a registration authority;

"registration authority" means—

            (a)         the body with the function, under a registration law, of determining an application for registration under that law and includes a body vested with disciplinary powers under a registration law; or

            (b)         any other body brought within the ambit of this definition by the regulations;

"registration law" means—

            (a)         the Health Practitioner Regulation National Law ; or

            (b)         the Health Practitioner Regulation National Law (South Australia) Act 2010 ; or

            (c)         the Occupational Therapy Practice Act 2005 ; or

            (d)         an Act brought within the ambit of this definition by the regulations;

"relevant registration authority" in relation to a person, means a registration authority that has registered that person;

"State Ombudsman" means the Ombudsman under the Ombudsman Act 1972 ;

"volunteer" means a person who receives no remuneration for acting in a particular capacity (being a capacity associated with the provision of a health or community service).

        (2)         A registration authority will not be taken to be a health or community service provider for the purposes of this Act.



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