South Australian Consolidated Acts

HEALTH AND COMMUNITY SERVICES COMPLAINTS ACT 2004 - SECT 69

69—Functions of Council

        (1)         The functions of the Council are to advise the Minister and the Commissioner in relation to—

            (a)         the means of educating and informing users, providers and the public on the availability of means for making health or community service complaints or expressing grievances in relation to health or community services or their provision; and

            (b)         key strategic issues that arise in relation to the resolution of complaints made in relation to the provision of health or community services; and

            (c)         the operation of this Act; and

            (d)         any other matter on which the Minister or Commissioner requests the advice of the Council.

        (2)         Subsection (1) does not authorise the Council—

            (a)         to investigate a complaint; or

            (b)         to review a decision of the Commissioner to investigate, not to investigate, or to discontinue investigation of a particular complaint; or

            (c)         to review a finding, recommendation or other decision of the Commissioner, or of any other person, in relation to a particular investigation or complaint.