South Australian Consolidated Acts

SUPPORTED RESIDENTIAL FACILITIES ACT 1992 - SECT 49

49—Complaints

        (1)         A complaint—

            (a)         about the management of a supported residential facility or any residential-only premises; or

            (b)         about the conduct of a resident of a supported residential facility or any residential-only premises,

may be made to a licensing authority under this Act.

        (2)         A complaint under this section must, if the licensing authority so requires, be reduced to writing.

        (3)         The licensing authority may take such action as it thinks fit in view of the complaint.

        (4)         Without limiting the operation of subsection (3), the licensing authority may appoint an authorised officer to carry out an investigation into the circumstances surrounding the complaint and to attempt to resolve the matter as expeditiously as possible.