Western Australian Consolidated Regulations In these regulations,
unless the contrary intention appears —
AGA Code means the Natural Gas Customer Service
Code (AG 755‑1998) of the Australian Gas Association as in force
from time to time;
billing data means information contained in or
relating to bills that have been issued by a retail supplier to a customer;
business day means a day that is not a Saturday,
Sunday or public holiday;
charge includes price and tariff;
Code of Conduct means the Gas Marketing Code of
Conduct 2004 ;
customer contract means a standard form contract
or a non‑standard contract;
customer service charter , in relation to a retail
supplier, means the customer service charter that the retail supplier is
required to prepare as a condition of its trading licence;
disconnection means the disconnection of supply;
fixed term contract means a non‑standard
contract that is expressed to have effect for a definite period;
gas distribution operator means the person who is
required to hold a distribution licence for the distribution system through
which gas is supplied to the customer;
gas industry ombudsman has the meaning given to
that term in section 11ZPZ(1) of the Act;
gas industry ombudsman scheme means a scheme that
is approved, or taken to be approved, under Part 2D Division 2 of
the Act;
meter means equipment used to measure the quantity
of gas supplied to a customer;
network equipment means the meter and any pipes,
apparatus or other equipment used for or in connection with the supply of gas
and located upstream from the meter;
non‑standard contract has the meaning given
to that term in section 11WB of the Act;
provision of a customer contract means a
provision, term or condition of a customer contract;
reconnection means the reconnection of supply;
refundable advance means an amount of money
required by a retail supplier from a customer as security against the customer
defaulting on a payment due to the retail supplier under a customer contract;
relevant code means a code, standard or other
document referred to in regulation 10;
retail supplier means the holder of a trading
licence;
standard form contract has the meaning given to
that term in section 11WB of the Act;
supply means the supply of gas to a customer;
supply address means the address of the place to
which gas is, or will be, supplied under a customer contract.