Western Australian Consolidated Regulations

ENERGY COORDINATION (CUSTOMER CONTRACTS) REGULATIONS 2004 - REG 50

50 .         Disconnection warning to include information on dispute resolution

                A retail supplier must include information about —

            (a)         its complaints handling process; and

            (b)         the gas industry ombudsman scheme of which it is a member,

                on any disconnection warning (as defined in regulation 12(4)(b)) given to a customer.