(1) If a patient suffers a serious adverse patient safety event in the course of receiving services from an ambulance service, the ambulance service responsible for providing those services owes a duty of candour to the patient and must do the following unless the patient has opted out in accordance with subsection (2)—
(a) provide the patient with—
(i) a written account of the facts regarding the serious adverse patient safety event; and
(ii) an apology for the harm suffered by the patient; and
(iii) a description of the ambulance service's response to the event; and
(iv) the steps that the ambulance service has taken to prevent re‑occurrence of the event; and
(v) any prescribed information; and
(b) comply with any steps set out in the Victorian Duty of Candour Guidelines.
(2) A patient referred to in subsection (1) may choose not to receive information in accordance with subsection (1) by providing the ambulance service with a signed statement.
(3) A patient who has signed a statement in accordance with subsection (2) may later elect to receive information under subsection (1).
S. 22J inserted by No. 4/2022 s. 15.